Warranty
Product Warranty Policy
1. Introduction
At Weads.pro, we are committed to providing high-quality social media accounts and excellent customer service. The following are the warranty terms applicable to the social media accounts we sell.
2. Warranty Period
- 2.1. Warranty Duration: All social media accounts purchased from us come with a 7-day warranty from the date of purchase. During the warranty period, we will assist you in resolving issues related to the account.
3. Warranty Coverage
- 3.1. Technical Issues: We will assist and rectify technical issues related to the account you purchased, including but not limited to login errors or access issues.
- 3.2. Non-Functioning Accounts: If the account does not function properly or is locked during the warranty period, we will provide a replacement account or support to recover the account, depending on the specific situation.
4. Warranty Conditions
- 4.1. Eligibility for Warranty: To be eligible for warranty, you must provide proof of purchase and details related to the account issue. Warranty requests are only valid if submitted within the warranty period and do not show signs of misuse according to our policies.
- 4.2. Warranty Exclusions: We reserve the right to deny warranty if the account is locked or issues occur due to user error, including but not limited to violations of social media platform policies or improper use.
5. Warranty Claim Process
- 5.1. How to Claim: To request a warranty, please email us at [[email protected]] with detailed information about the issue and proof of purchase. We will review your request and contact you to resolve the issue as soon as possible.
6. Policy Changes
We reserve the right to change these warranty terms at any time without prior notice. Changes will be effective immediately upon posting on our website.
7. Contact Us
If you have any questions about the warranty policy or need assistance, please contact us at: [[email protected]].